Texas Tech Student Business Services Payment Error Guide

 

PAYMENT TYPE  ERROR   RECOMMENDED SOLUTION
 Bank Account Savings/ Bank Account Checking/ Debit Card/Credit Card  "Unable to process" or "Try again later"  System is experiencing heavy traffic or is processing overnight/end of day reports. Please allow 30 minutes and try again.
 Bank Account Savings/ Bank Account Checking  1748, 1749 or 1760  Payment is not accepted from bank accounts with previously returned payments (invalid account number, non-sufficient funds, account closed, etc). You will be required to use a different bank account, or a debit/credit card to make online payment.
 Debit Card/Credit Card  1702 or 1741  Invalid or missing CVV code . Please verify the 3-digit code on the back of the back of the card. If you continue to receive the error, contact the card issuer.
 Debit Card/Credit Card  1724  Address verification failed. Carholder address and student account address do not match.
 Debit Card/Credit Card  1725  Card is expired.
 Debit Card/Credit Card   1764  Insufficient funds. Reasons for this error can include: insufficient credit remaining on credit card, daily spending limit on debit card, overdraft protection programs may not apply to debit/credit card purchases. If you feel you received this message in error, please contact your card issuer.
 Debit Card/Credit Card  All other 17xx codes  Please contact your card issuer for further details.
 Bank Account Savings/ Bank Account Checking/ Debit Card/Credit Card  Any other errors or error codes not listed here  Please contact Student Business Services by phone at (806) 742-3272 or via email to sbs@ttu.edu.