Biomedical Equipment Warranty Services

Service Initiation

  • Obtain a copy of the manufacturer's warranty contract. (If no copy exists, obtain make, model, and requested service details.)
  • Provide copy/information to twiles@theremigroup.com, requesting TTUHSC quotation.
  • Have the following prepared when requesting a quote:
    • Institution and Department Name.
    • Make, Model, Serial Number, and or Remi ID number of equipment.
    • Exact Equipment Location (City, Building, Floor, Lab, etc.).
  • Quotes will typically be available within 24 hours or less.

TechBuy Order Creation

  • The form to use for this requisition is the TTUHSC Non-Catalog Form (single transaction).
  • Enter Supplier: select The Remi Group for the supplier.
  • The Distribution for this requisition must be set to a fax number or email address:
    • Click the check box after Check this box to customize order distribution information.
    • Ensure the check mark is beside the fax check box if the vendor prefers faxed orders.
    • Ensure the check mark is beside the email check box if the vendor prefers emailed orders.
      • Type in a preferred email address for distribution.
  • Purchase Category: select Other from the drop-down menu.
  • Catalog No.: enter the Quote Number Provided on Vendor Quote.
  • Quantity: enter a quantity of 1.
  • Packaging (UOM): enter a 1 in the text box. Select LO - LOT for the UOM.
  • Unit Price: enter the Total Quoted Amount in the text box.
  • Product Description: enter Equipment Warranty Service in the text box.
  • Specifications/Long Text: enter relevant equipment details.
    • If possible, include the Department Name, End User Name, End User Email, End User Mailing Address, Effective Date of Coverage, and Quote Number.
  • Shipping Information: click the radio button next to Shipping is Prepaid and Will Be Added to Invoice.
  • Prior Year PO Number: if applicable, enter the prior year's PO Number in the text box.
  • Available Actions: (top of form) from the drop-down menu select Add and Go to Cart, and click Go.
  • Shopping Cart - Draft Requisition will display on the active cart page. Click Proceed to Checkout.
  • Summary - Draft Requisition page will display:
    • Line and Header FOAP Summary: The account code should be 736701.
    • Internal Notes and Attachments: Click the add attachment link located under Internal Attachments. In the Attachment Details section, attach the quote/pricing documents. Click Save.
    • Click the Submit Req button at the top right of the page.
  • Forms to be attached to the requisition:
    • A vendor quote indicating contract number or open market purchase, issued no more than 30 days before the issue date of the requisition.
    • Certificate of Insurance (with Worker Comp Covered).