Forms and More

Shipping Forms

Hazardous Materials, Dangerous Goods, and Infectious Substances require training and certification in order to ship. Contact Safety Services at 806.743.2597 before shipping. Please plan ahead.

Use an Inbound Shipping Forms to issue a pre-paid shipping label to an outside entity

Notice:

  • Not available for international shipments - Use your departmental P-Card.
  • FOP number is required
  • For outbound items that need to be returned, use the Outbound Shipping Form, and check yes for Pre-Paid return shipping label.

Abilene Amarillo Dallas Permian Basin

Returns

All returns should be coordinated with the vendor prior to bringing your item(s) down for shipping. Proper paperwork must accompany all return shipments.

For vendor specific return policies and procedures, contact the vendor. Staples and Dell return procedures are described below.

Most vendors will provide a Return Authorization number to include in your return shipment. This is a reference number and NOT a shipping number. Most returns must be shipped back to the vendor at your own expense. Your return item(s) may be shipped in the General Store, room BA350, by USPS mail or FedEx. FedEx shipments require a shipping form (above).

The department is responsible for notifying Purchasing and Accounts Payable regarding returns for item(s) purchased through the TechBuy system. For assistance with TechBuy, please contact Purchasing at 806.743.7841.

STAPLES RETURNS

Login to TechBuy and select the Staples punch-out.

Select "Order Management" on the upper right-hand side of the Staples site.

Select "Returns" then select the order number from your packing slip.

Complete the required fields.

Print three copies of the Return Confirmation page.

1 copy goes IN the box being returned.

1 copy goes ON the outside of the box being returned.

1 copy is for your records.

Bring item(s) to the General Store (BA350) for shipping carrier pickup.

Staples should contact UPS and a call tag should be issued. If we do not receive a call tag in 5 working days, we will return the package to the department. Staples suggests that you delete the return request and call Staples. For more information contact Staples Customer Service at 1-800-527-3068.

DELL RETURNS

Contact Dell Customer Service at 1-800-624-9897 or www.dell.com/contact within 21 days of the invoice date.

Obtain a Credit Authorization Number (CRA) from Dell Customer Service. Item(s) cannot be returned without a CRA number. CRA is NOT a shipping number.

Ship the item(s) to Dell within 5 days of receiving the CRA number at your expense.

Your return item(s) may be shipped in the General Store, room BA350, by USPS mail or FedEx. FedEx shipments require a shipping form (above).

Questions?

Contact us if you have questions.

MailServices@ttuhsc.edu - 806.743.2021

Receiving@ttuhsc.edu - 806.743.2093