Frequently Asked Questions

In-Person Surplus & Viewing Days

1. When can I visit the Surplus Store?
The public is welcome to visit during our scheduled viewing hours:

Wednesday: 2:00 PM - 4:00 PM
Friday: 9:30 AM - 11:00 AM

2. Can I purchase items without bidding?
Yes. Items priced at $25 or less may be purchased immediately during viewing hours without participating in an online auction.

3. Are in-person purchases first-come, first-served?
Yes. Eligible items are sold on a first-come, first-served basis and cannot be held or reserved.

4. Can I inspect items before bidding online?
Yes. Viewing days allow visitors to inspect available surplus property before placing bids through Public Surplus.

5. What types of items are available?

Available inventory varies throughout the year and may include office furniture, equipment, appliances, and other surplus property.

Online Auctions

6. How do I participate in an online auction?
You must first create a free Public Surplus account. Once registered, you can place bids, track auction activity, and receive notifications when auctions close.

Buyer Registration: Public Surplus: Buyer Registration

7. Where can I view items available for auction?
Current auction listings can be viewed on Public Surplus. Select Texas as the region and Texas Tech University Health Sciences Center as the agency to see our available items.

8. Can I receive notifications when specific items become available?
Yes. Public Surplus offers email alerts for users who wish to be notified when items matching their interests are listed.

9. How will I know if I win an auction?
Winning bidders will receive a notification through Public Surplus and may also view auction results directly on the website after bidding closes.

10. How long do I have to pay for and pick up my items?
Items must be paid for and removed within five (5) business days of the auction closing date unless otherwise specified in the listing.

11. What happens if I do not pay for or pick up an item?
Failure to pay for or remove awarded property may result in the item being relisted and suspension of bidding privileges. No refunds will be issued.

12. Are there any additional fees?

Yes. A 10% buyer's premium is added to the final winning bid amount.

General Information

13. Do you sell computers?
No. Computers and certain data-processing equipment are disposed of in accordance with applicable state regulations and are generally not available through public auction.

14. Are items covered by a warranty?

No. All surplus property is sold AS IS, WHERE IS, with no warranties or guarantees expressed or implied.